Privacy Policy
Last Updated: October 6, 2026
Lighthouse ABA & Behavioral Consulting (“Lighthouse,” “we,” “our,” or “us”) respects your privacy and is committed to protecting the personal information you provide to us. This Privacy Policy explains how we collect, use, disclose, and protect personal information when you visit our website, submit information through our website forms, contact us, or communicate with us electronically, including by text message.
By using our website or submitting information through our website, you acknowledge the practices described in this Privacy Policy.
1. Information We Collect
Depending on how you interact with our website and services, we may collect the following types of information.
Information You Provide
When you submit a contact form, waitlist form, inquiry, or other information through our website, we may collect:
Your name
Parent, guardian, or caregiver name
Child or client's name
Phone number
Email address
Mailing address or general location
Information about the services you are interested in
Insurance or payer information that you voluntarily provide
Information included in messages, questions, or other communications you submit to us
Other information you voluntarily provide through our website or communications with Lighthouse
Because Lighthouse provides ABA and behavioral services, information voluntarily provided to us may include information related to an individual's developmental, behavioral, educational, or healthcare needs.
Information Collected Automatically
When you visit our website, certain information may be collected automatically by our website provider or other technologies used to operate the website. This may include:
IP address
Browser and device information
Pages visited
Date and time of visits
Referring website or source
General website usage information
Our website may use cookies or similar technologies to help operate, secure, and improve the website.
2. How We Use Personal Information
We may use the personal information we collect to:
Respond to questions, inquiries, and requests
Contact families regarding services and waitlist inquiries
Communicate regarding appointments, scheduling, services, and administrative matters
Provide information about Lighthouse services
Evaluate and process requests for services
Coordinate services and communicate with parents, guardians, caregivers, schools, healthcare providers, insurance companies, and other appropriate parties when authorized or permitted
Operate and improve our website and business
Maintain appropriate administrative and business records
Respond to legal or regulatory requirements
Protect the security and integrity of our website, systems, clients, staff, and organization
Send text messages or other communications when you have provided appropriate consent or when otherwise permitted by law
We do not use personal information for purposes unrelated to the reason it was collected without appropriate notice or authorization when required.
3. Who We Share Personal Information With
We may share personal information when reasonably necessary to operate our business, provide services, communicate with families, or comply with legal and regulatory obligations.
Depending on the circumstances, information may be shared with:
Parents, guardians, or authorized caregivers
Insurance companies, Medicaid, or other applicable payers when necessary for services, billing, authorization, or payment
Healthcare providers or other professionals involved in an individual's care, when authorized or otherwise permitted
Schools or educational personnel when appropriate and authorized
Service providers and vendors that help us operate our website, communication systems, scheduling systems, administrative functions, or other business operations
Government agencies or regulatory authorities when required or permitted by law
Legal, accounting, or professional advisors when reasonably necessary
Other parties when you have specifically authorized us to share information
We limit disclosures of personal information to what is reasonably necessary for the applicable purpose.
We do not sell personal information or SMS consent to third parties. SMS consent is not shared with third parties or affiliates for their own marketing purposes.
4. Text Messaging and SMS Communications
If you provide your phone number and consent to receive SMS messages from Lighthouse, we may use your phone number to send communications related to your inquiry, services, scheduling, appointments, appointment reminders, administrative matters, and other communications related to your relationship with Lighthouse.
Types of Messages You May Receive
Depending on your relationship with Lighthouse and the services you request, you may receive text messages including:
Responses to questions or inquiries
Appointment and scheduling reminders
Appointment confirmations or changes
Service-related notifications
Administrative communications
Requests for information related to services
Other messages related to your services or communication with Lighthouse
Messaging frequency may vary.
Message and data rates may apply.
Opting Out
You may opt out of SMS messages at any time by replying STOP to any message from Lighthouse.
After you send STOP, you may receive one additional message confirming that you have been unsubscribed. You will no longer receive SMS messages unless you opt back in.
Getting Help
For assistance, text HELP to any Lighthouse text message or visit our website at:
https://www.lighthouseabaconsulting.org/
You may also contact Lighthouse through the contact information provided on our website.
SMS Consent and Privacy
SMS consent is not shared with third parties or affiliates for their own marketing purposes.
Consent to receive SMS messages is not a condition of receiving services from Lighthouse ABA & Behavioral Consulting.
5. Healthcare and Protected Information
Information collected or maintained by Lighthouse in connection with the provision of healthcare-related or behavioral services may be subject to additional privacy protections under applicable federal and state laws.
Where applicable, Lighthouse maintains and provides a separate Notice of Privacy Practices addressing protected health information and individual privacy rights.
This website Privacy Policy primarily addresses information collected through our public website, website forms, electronic communications, and related online interactions.
6. Children's Information
Lighthouse provides services to children, adolescents, and young adults. We recognize the importance of protecting children's information.
Our website is not intended to independently collect information from children for marketing purposes. Information about a child may be submitted by a parent, guardian, caregiver, or other authorized individual for the purpose of requesting or coordinating services.
We use information about children only for legitimate business, service, administrative, legal, or healthcare-related purposes consistent with applicable laws and our obligations.
7. Cookies and Website Technologies
Our website may use cookies or similar technologies provided by our website platform or other service providers.
These technologies may be used to help the website function properly, understand website usage, improve website performance, and maintain website security.
You may be able to control or disable cookies through your browser settings. Disabling certain cookies may affect website functionality.
8. Third-Party Websites and Services
Our website may contain links to websites or resources operated by third parties. Lighthouse is not responsible for the privacy practices, content, or security of third-party websites.
We encourage you to review the privacy policies of any third-party website before providing personal information.
9. Information Security
We take reasonable administrative, technical, and organizational measures to protect personal information from unauthorized access, use, disclosure, alteration, or destruction.
However, no website, electronic communication, or method of transmitting information over the internet can be guaranteed to be completely secure.
We encourage you to avoid submitting highly sensitive information through general website forms unless specifically requested or provided through an appropriate secure process.
10. Your Choices and Privacy Rights
Depending on applicable law, you may have rights regarding the personal information we maintain about you, including the ability to request information about how your information is used or to request correction of inaccurate information.
You may also:
Request that we stop sending you SMS messages
Opt out of non-essential electronic communications
Contact us with questions about how your information is used
Request additional information about our privacy practices
Certain information may be retained when required for legal, regulatory, healthcare, billing, insurance, or legitimate business purposes.
11. Changes to This Privacy Policy
Lighthouse may update this Privacy Policy from time to time to reflect changes in our practices, technology, services, or legal requirements.
When changes are made, the updated policy will be posted on this page with a revised “Last Updated” date.
12. Contact Us
If you have questions about this Privacy Policy or how Lighthouse ABA & Behavioral Consulting handles personal information, please contact us through the contact information provided on our website.
Lighthouse ABA & Behavioral Consulting
Siloam Springs, Arkansas
Website: https://www.lighthouseabaconsulting.org/
Last Updated: October 6, 2026
